I had so much fun writing that last intro blog that I decided to write again while I have a complaint fresh on my mind.
2 days ago I called the pharmacy at Wal-Mart to request a refill for a prescription. The soothing, female computer voice on the phone told me that my meds would be ready the next day (yesterday) at 7 p.m. I didn't pick them up them as I had a few pills to last until the next day. Driving to the Wal-Mart in Oakland is quite the ordeal and requires a little bit of planning, but I won't get into that right now.
I went to get my prescription today, 1 day after I was told it would be available. I walked up to the pharmacy counter like I owned the place, and this is the conversation between me and the clerk that followed:
Me: "I have a prescription for Hardy." A few moments pass as my name is searched on their database.
Retard clerk: "We have to order it, it won't be ready until tomorrow."
M-"I was told it would be ready yesterday at 7."
RC-"Who told you that?"
M-"Your sexy female automated voice system."
RC-"Oh well, we can give you a few pills to last 'til tomorrow."
M-"If you have pills to last 'til tomorrow, why can't you fill my prescription in full right now?"
To that there was no answer, just the sound of nervously shuffling of papers and typing on a keyboard. Finally, an answer:
RC-"We don't have any pills here."
M-"So what should I do? I'm all out."
RC-"We can call the Wal-Mart in San Leandro."
M-"I have no idea where that is."
RC-"I'll draw you a map."
M-"Fantastic." (but say that in the most dull voice that you can)
Time lapses.
RC-"San Leandro doesn't have any pills either."
M-"Well, this is unacceptable. How are you going to fix it?"
RC-"Um, you can call 1-800-Walmart and complain."
M-"Yeah, I'm sure that talking to an underpaid teenager on the phone is going to give me pills tonight. Don't you realize we are talking about my life here?" (Drama, I know)
The conversation is all a blur after that, I just remember leaving Wal-Mart with angry, empty hands. To make this epic just slightly shorter, I still don't have pills, and I'm questioning whether or not I will be getting them tomorrow. And if I die tonight because I didn't have my meds, I want all of you to call 1-800-Walmart and complain for me.
...Until the water reaches my bottom lip and then I'm gonna mention it to somebody!!!! Calling the 1-800-Walmart: "Hello, thank you for calling our hotline, my name is I'm-a-flunky-who-hates-my-job-and-cares-even-less-about-you, what can I do for you?
ReplyDeleteI feel so disappointed with myself every time I have to stoop down and walk into Wally World, where you get particle board furniture with sticker paper on it to make it look real, and low quality supplies because you can't afford to shop in a real store! I am looking forward to more posts!
One time I went to pick up antibiotics for my poor ear infected baby, and they told me 20 minutes, so I went back 30 minutes later, and they said it wasn't ready and they needed another 20, so I gave them another 30. When I got back, they said "Oh, it's done, we just have to RECONSTITUTE IT." At which point, the guy took the powder-filled bottle, walked over to the sink, and filled it with water and shook it up. Huh. What was the hour before that spent doing, I wonder? Oooh, I like this complain fest!
ReplyDeleteTwo things, I thought you were using a different picture and...ok I guess it was just the one.
ReplyDelete